The purpose of this website is to inform members of the public about equipment that may help them stay safe and independent at home. We will not collect, store or share any personal data on or through this site.
Visitors to our website
When someone visits our website, we collect certain information about these visitors, such as IP addresses and details of the pages which these people have visited. This information does not allow us to identify individuals but helps us to ensure our website is structured in the most effective and user-friendly way.
Use of IP addresses
An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider (or through your local area network (LAN). Web servers, the powerful computers that provide web pages for viewing, automatically identify your computer by the IP address assigned to it during your session online.
IP addresses may be collected for certain purposes (for example, to audit the use of our site). We do not link a user’s IP address to a person’s personal data, which means we will have a record of each user’s session but the user will remain anonymous to us.
Under certain circumstances, IP addresses and/or domain names may be linked to personally identifiable information, when this information is stored in databases managed by internet registrars or registries such as Network Solutions or ARIN.
Our website search is powered by Google. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Devon County Council or any third party.
People who call the Independent Living Centre
When you call or email the Independent Living Centre we will only request and record personal data for the purposes of dealing with your enquiry. Any information that is collected from you will be processed in accordance with the council’s privacy notices and associated data protection laws.
Hotjar – to help us understand our users
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites.
How to contact us
For more information about how Devon County Council will process your personal data, or for details on how to access information from us, please email us or write to:
The Data Protection Officer
County Hall, Room 120